Returns & Exchanges
We want you to love your Ocushield fashion eyewear; however, if you are not completely satisfied, we offer a 30-day return window for all items in their original condition. Please ensure all protective films and packaging are intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your eyewear in its original case and box, ensuring all accessories like microfiber cloths and blue light testing kits are included.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
